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Building Relationships with Patients

Providing excellent quality of care to you patients is very important.  Communication is essential and the more you can connect with your patients, the more quality of care you can provide them. Your patients will also feel assured that you are doing the most for them. PCS Medical Solutions has partnered with Relatient to provide that method of communication with patients. Relatient is a fully featured secure communication tool that is truly 'unlimited' in the amount of times you can reach out to your patients. You can choose which communication method you desire, or do all - Phone calls, text messages, emails - as much as you want!

 

 

Preventive HealthCare Alerts

RelatientEHR™ (Electronic Health Reminders™) custom provider-specific criteria sets, chosen in the Relatient cloud, create a policy of automatic health reminder events which will contact patients at designed intervals. This will enable a personalized outreach effort that is both consistent and effortless. Use the power of text messaging, email, automated voice, and social media to promote a compliant and healthy patient population. Relatient works with virtually any electronic health record system on the market.

Appointment Reminders

RelatientCRM™ (Custom Reminder Manager™) Reminding patients of their appointments at the right time, with the right media, and using the right message can dramatically improve your efficiency as an organization. Missed appointment notifications can also be an opportunity for added revenue, if handled properly. Let our best-practice solutions go to work for you today! Works with virtually any practice management system available today.

Collections Reminders

RelatientRCM™ (Revenue Cycle Messaging™) focuses on the forgetful & distracted patient accounts by deploying timely, automated reminders which can take away extra cost and burden of manual follow-up. Using RelatientRCM™ insures that every possible dollar is collected before an account is written off, or forwarded to an unfriendly and expensive collections agency. Deploying automated collections reminders while giving your account holders the opportunity to settle balances immediately will give your organization new financial advantages.

Mass & On-Demand Messaging

RelatientODM™ (On-Demand Messaging™) Send instant notifications to patients on today’s schedule, alerting them of staff delays, office closures, or any other unplanned event. Then occasionally, you may have a marketing message that needs to be heard across your entire patient population, or by a filtered sub-section. In seconds, RelatientODM™ can notify your patients or other population targets with any message you desire. On-Demand Messaging™ is included free of charge with any of our automated reminder products.

Patient Satisfaction Surveys

Satisfaction surveys are not only healthy for your business, but they are becoming mandatory in order to participate with certain healthcare plans. Relatient simplifies the process and makes Patient Satisfaction Survey results available anytime via our robust online reporting engine.

 

  • Completely web-based - No software to install
  • Facilitates Accountable Care & PCMH Communication
  • Boosts productivity and lowers costs
  • Automates communication
  • Works with vitually any EHR/PM database
  • Provides custom phone, e-mail, text and mobile messages
  • Logs all communication attempts to your patients
  • Robust reporting and data analysis capabilities
  • Friendly, personal, and security-compliant messages
  • Multi-language capability

 

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Did you know...

In a recent Consumer Health Consumer Corporation (CHIC)survey, 41% of patients preferred text messages for health-related task reminders... Read more in the Full report below

FULL ARTICLE